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Privacy notice

Lloyd’s Register Foundation takes the security of your personal information very seriously and is committed to ensuring that your personal information is protected at all times.

Summary

This summary is intended for the Foundation’s global audience, where English may not be the reader’s first language and readers may not be familiar with data protection or privacy practices. This notice explains how the Foundation collects, uses, stores and shares your personal information. It applies when you apply for or receive funding, work with us, use our websites or Funding Portal, attend our events, visit the Heritage Centre, provide services or otherwise interact with the Foundation. You have rights over your personal information, including the right to ask for a copy, correct inaccurate information and raise concerns or make a complaint about how it is used. For questions or to exercise your rights, contact dataprotection@lr.org.

About this notice

Lloyd’s Register Foundation (known as the Foundation, we, us or our) respects your privacy and is committed to protecting your personal data. This privacy notice explains how we collect, use, store and share your personal data through our websites, online portals, customer relationship management and grant management systems, events, correspondence and other interactions with the Foundation. It also explains your privacy rights under applicable data protection laws including the Data Protection Act 2018, the UK General Data Protection Regulation, the Data (Use and Access) Act 2025 and where applicable the EU General Data Protection Regulation.

Who controls your personal data?

A controller is a person or organisation that, alone or jointly with others, determines why and how personal data is processed. Unless we notify you otherwise, the Foundation is the controller of personal data collected and processed through our websites, online portals, customer relationship management and grant management systems, events, correspondence and other interactions with the Foundation.

Who does this notice apply to?

This privacy notice applies to personal data we process in connection with:

What personal data do we collect?

Personal data means any information relating to an individual who can be identified directly or indirectly. It does not include information where an individual’s identity has been permanently removed so that the individual can no longer be identified. This is known as anonymised data. Anonymised data falls outside the scope of data protection laws.

Why do we use your personal data?

The processing tables across provide further information about why we use your personal data and
the lawful bases on which we rely.

We may use your personal data in the following circumstances:

Where do we get your personal data from?

We collect personal data from a range of sources, depending on your relationship and interactions
with the Foundation:

Why do we process your personal data?

The processing tables below explain why we process your personal data, the categories of personal data involved and the lawful bases on which we rely. Depending on your relationship and interactions with the Foundation, more than one processing table may apply to you.

Cookies and similar technologies

The Foundation gathers information and statistics about visitors to our websites, portals and other online services. Analysis of this information helps us understand how our digital services are used and assists us in improving their accessibility, content, performance and effectiveness. Where required by law, we will obtain your consent before using non-essential cookies or similar technologies. Please refer to our Cookies Policy for more information about the cookies and similar technologies we use.

Providing personal data

Where we need to collect personal data by law, under the terms of a contract, or to consider entering into a contract with you or an organisation you represent, and you do not provide that information when requested, we may not be able to consider an application, provide funding or services, administer our relationship, or perform the relevant contract. In this case, we may need to decline or withdraw an application, suspend access to a service or cancel the relevant service or agreement, but we will notify you where appropriate.

Marketing communications

The Foundation may send you marketing communications, newsletters, updates or event invitations where you have consented or where otherwise permitted by law. You have the right to object to the processing of your personal data for direct marketing purposes. You can unsubscribe from receiving marketing communications from us by using the unsubscribe method contained in our communications or by contacting us. Please see the Contact us section below. 

Where you opt out of receiving marketing communications, this will not affect our use of personal data provided to us in connection with an application, grant, contract, event, service, account or other operational interaction with the Foundation. We may continue to send you non-marketing communications where necessary to administer our relationship with you or an organisation you represent.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for contract
fulfilment, grant administration, legal and regulatory compliance, our legitimate interests or the
other purposes described in this privacy notice.

Such circumstances may include:

International transfers for UK/EU

We may transfer or process your personal data outside the United Kingdom or European Economic Area, including where our service providers, systems, support services, reviewers or partners are located in other countries. Data protection laws in these countries may differ from those in the United Kingdom or European Economic Area. 

Where personal data is transferred internationally, we will ensure that an appropriate transfer mechanism or safeguard is in place. This may include transferring information to a country recognised as providing an adequate level of protection or using contractual safeguards approved for use in the United Kingdom or European Union, such as the UK International Data Transfer Agreement, the UK Addendum or the European Commission’s Standard Contractual Clauses. 

Where required, we will assess the risks associated with the transfer and implement additional safeguards. To find out more about the safeguards used for international transfers, please contact us at dataprotection@lr.org.

Data security

We have put in place appropriate technical and organisational security measures designed to prevent your personal data from being accidentally lost, used, accessed, altered or disclosed without authorisation. We limit access to personal data to employees, agents, contractors and other third parties who have a legitimate business need to access it. Third parties processing personal data on our behalf are required to follow our instructions, protect the information appropriately and comply with applicable confidentiality and data protection obligations. 

The transmission of information over the internet is not completely secure. Although we take appropriate measures to protect personal data, no internet transmission or information system can be guaranteed to be completely secure.

Data retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes for which it was collected, including satisfying applicable legal, regulatory, tax, accounting, audit, reporting, research or archiving requirements. We may retain personal data for longer where there is an ongoing complaint, investigation or legal claim, or where we reasonably believe that legal proceedings may arise from our relationship with you or an organisation you represent. 

Retention periods may differ depending on the type of information and the purpose for which it is processed. This includes information relating to applications, grants, agreements, payments, due diligence, monitoring, peer review, portal accounts, communications, marketing preferences, complaints and system audit records. 

When determining an appropriate retention period, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, the purposes for which the information is processed, whether those purposes can be achieved through other means and applicable legal, regulatory, tax, accounting and reporting requirements. When personal data is no longer required, we will securely delete or anonymise it in accordance with our applicable retention policies and procedures. 

Further information about our retention periods for specific categories of personal data is available on request by contacting us at dataprotection@lr.org.

Data Subject Rights

Under certain circumstances, you have rights under applicable data protection laws. These rights are
not absolute and may vary depending on your location and the circumstances in which we process
your personal data. You may have the right to:

Carrying out your data subject rights

You will not normally have to pay a fee to access your personal data or exercise any of your other rights. However, we may charge a reasonable fee or decline to act where a request is manifestly unfounded or excessive, taking into account whether the request is repetitive. 

We may request specific information from you to confirm your identity and verify your entitlement to exercise the relevant right. This is a security measure intended to ensure that personal data is not disclosed to anyone who is not entitled to receive it. We may also contact you for further information where this is necessary to clarify or respond to your request. 

We aim to respond to legitimate requests within one month. It may take longer where a request is particularly complex or you have made several requests. Where this applies, we will notify you and keep you informed. 

If you wish to exercise any of the rights set out above, please contact us at dataprotection@lr.org.

Keeping personal information accurate and current

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us or an organisation you represent. Please contact us if you wish to update your personal data. Where available, you may also update certain information through your Funding Portal or other online account.

Concerns and complaints

We welcome any comments, inquiries or concerns regarding your personal data and our privacy practices. You may submit them to the details under the Contact us section below. 

If you consider that we have handled your personal data in a way that infringes data protection law, you have the right to complain directly to us by contacting us using the details in the Contact us section below. We will acknowledge your complaints promptly and take appropriate steps to investigate and respond. We will keep you informed of the progress and outcome of your complaint.

If you are not satisfied with our response, or wish to raise your concerns directly to a supervisory authority, you also have the right to complain to the Information Commissioner’s Office, the United Kingdom’s data protection supervisory authority. If you live or work outside the United Kingdom, or your complaint concerns processing in another country, you may also have the right to complain to the relevant local data protection supervisory authority.

Changes to our privacy notice

We may update this privacy notice from time to time in response to legal, regulatory, technical or operational developments, including changes to our systems, services and processing activities. We will take appropriate steps to make you aware of significant changes and will obtain consent where this is required by applicable data protection law.

Contact us

The Foundation has designated a Data Protection Officer. If you would like more information about how we manage your personal data, wish to exercise your data protection rights, or wish to raise a concern or complaint, please contact us at: 

  • Email address: dataprotection@lr.org  
  • Postal address: Data Protection Officer, c/o Lloyd’s Register, 71 Fenchurch Street, London, EC3M 4BS, UK
  • Phone: +44 20 7423 1724

Version control

This version was last updated in September 2026.